Transform Support from a Cost Center to a Revenue Driver
Pull Thread is the first AI-driven platform that quantifies your support team's direct impact on conversion, AOV, and revenue.
Support Revenue Impact
Revenue Influenced
$42,891
18.3%
Conversion Lift
+12.4%
3.1%
Measure What Matters in Customer Support
Pull Thread connects your helpdesk and e-commerce data to reveal the true revenue impact of your support team.
Revenue Attribution Engine
Our proprietary algorithms connect support interactions to purchases, accounting for time-to-purchase windows, customer segments, and support quality indicators.
AI vs. Human Comparison
Directly compare the revenue impact of AI assistants versus human agents to optimize your support mix and maximize ROI.
Agent Performance Leaderboard
Rank support agents by their direct revenue influence, not just traditional metrics like CSAT or resolution time.
Experimentation Platform
A/B test support strategies and measure their direct impact on conversion rates and average order value.
Budget Justification Tools
Generate executive reports that prove the ROI of your support team to secure additional resources and budget.
Real-time Optimization Insights
Receive actionable recommendations to improve support strategies based on revenue impact data.
How Pull Thread Works
Get up and running in minutes, not months. Start measuring support ROI right away.
Connect Your Platforms
Seamlessly integrate with Shopify, Gorgias, Zendesk, and other platforms with just a few clicks. No coding required.
Analyze Support Interactions
Our AI analyzes support conversations and matches them with purchase behavior to identify revenue impact patterns.
Measure Revenue Impact
View dashboards showing exactly how much revenue is influenced by support interactions, broken down by agent, channel, and issue type.
Optimize & Experiment
Use data-driven insights to optimize your support strategy, test new approaches, and maximize ROI.
Support Revenue Dashboard
Revenue Influenced
$42,891
18.3%
Conversion Lift
+12.4%
3.1%
Average Order Value
$89.50
8.7%
Book a Demo
See how Pull Thread can transform your support team into a revenue driver.
Ready to Transform Your Support ROI?
Join leading e-commerce brands using Pull Thread to measure and optimize their support revenue impact.