Revenue Attribution Engine
Our proprietary algorithms connect support interactions to purchases, accounting for time-to-purchase windows, customer segments, and support quality indicators.
Revenue attribution, live in your dashboard
Transform support from a cost center to a revenue driver.
Pull Thread is the first AI-driven platform that quantifies your support team's direct impact on conversion, AOV, and revenue.
connects in minutesno code requiredworks with your helpdesk
Support Revenue Impactpreview
Revenue influenced
$42,891
↑ 18.3%
Conversion lift
+12.4%
↑ 3.1%
Human agents$28,492
AI assistants$14,399
Attributed from your helpdesk + store data
◆ capabilities
Measure what matters in customer support.
Pull Thread connects your helpdesk and e-commerce data to reveal the true revenue impact of your support team.
AI vs. Human Comparison
Directly compare the revenue impact of AI assistants versus human agents to optimize your support mix and maximize ROI.
Agent Performance Leaderboard
Rank support agents by their direct revenue influence, not just traditional metrics like CSAT or resolution time.
Experimentation Platform
A/B test support strategies and measure their direct impact on conversion rates and average order value.
Budget Justification Tools
Generate executive reports that prove the ROI of your support team to secure additional resources and budget.
Real-time Optimization Insights
Receive actionable recommendations to improve support strategies based on revenue impact data.
◆ how it works
Up and running in minutes, not months.
Get up and running in minutes, not months. Start measuring support ROI right away.
◆ book a demo
See your support revenue, quantified.
See how Pull Thread can transform your support team into a revenue driver.
Ready to transform your support ROI?
Measure and optimize your support team's revenue impact with Pull Thread.
Book a Demo